Cant download attachments in outlook app

Click on Save. Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. I could not find an equivalent to method 1 but there was an equivalent to method 2 and the box was already ticked. I do not want to have to install another browser as I want to use IE11 which outlook email should surely work with. I believe a change has been made that has caused a problem as I could handle attachments but now I cannot.

Details required : characters remaining Cancel Submit 3 people found this reply helpful. I suggest you to reset Internet Explorer and check.

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature. If the issue persists, do get back to us, we will be happy to assist you.

Details required : characters remaining Cancel Submit. I clicked on the link but it does not work. I have now looked at the desktop version of outlook mail on my ipad which has safari and another laptop which has windows 10 upgraded from windows 7 and ie Thank you for the details, and I do appreciate your efforts and time.

I suggest you to please login with the same Outlook. Please keep us updated with the status of the issue, to assist you further. I have logged into my account on a different laptop and also on an ipad and the same problem is there. I have also been looking through other peoples posts and there are quite a lot of other people having the same issue so it seems that there is a more general problem rather than one that is just my account.

We need your permission to access your account to investigate further on this issue as well as a couple of information. Please log on to the answers website to check the private message that I have sent you and provide us the details in the private message itself.

Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Hi, Thank you for posting the query on Microsoft Community. Is that content from unknown senders?

If the issue persist, then please try the methods provided below and check : Method 1 Click on Gear Icon settings icon. Click on Save Outlook.

Method 2 Click on Gear Icon settings icon. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on April 16, In the same way, you can download multiple or all attachments together. You just need to open that email which contains multiple attachments and hit the Download all option below the linked attachments.

Note: There is another option to save the email attachments, i. This also can help you solve the issue. A light version for Outlook on the Web is there to run the application even in low bandwidths, low accessibility and with old web browsers.

Users can switch to this light version and then try downloading the attachments from there. With the introduction of new features and interface, there is a possibility of some glitches and errors in in the application. Users can try to revert to the old interface of the application.

If you are a Chrome user, then we should warn you of some possible issues like Ad-block, Safe browsing feature, flag configuration, etc. All these extra amenities may not be compatible with the Outlook on the Web application and thus users need to remove them. For any requirement of migration to Microsoft or Exchange, we propose you the best software — Kernel Office Migration.

Go ahead with this Office Migration tool to experience a risk-free and smooth cloud migration. Numerous possibilities behind the blocking of attachment download in Outlook on the Web application are discussed in this blog.

We have discussed solutions for each of them too.